BES Web Reports - Last report time is wrong

Reporting
1

(imported topic written by ggerling91)

I have a scheduled report that runs at 9 AM. The report runs at the correct time but the Last Report Time property included in the report shows an incorrect time. The last report time is 4 hours ahead of what it should be. The time is correct on the BES Server. Can anyone point out where I might be able to correct this?

Thanks

Greg

2

(imported comment written by BenKus)

Hey Greg,

I will bet you $5 it is a defective motherboard… see here for a similar issue:

http://support.bigfix.com/cgi-bin/kbdirect.pl?id=297

Ben

3

(imported comment written by ggerling91)

My situation is different from the link you provided. All actions are running as scheduled for all machines. What is happening is that the “last reported time” property shows a different time in a web report than it does in any console. Also, web reports are running at the correct time, its just that the times in the reports are wrong. The time is actually displaying 3 hours ahead, not 4 as I initially reported.

For example:

Report created: Sun, Apr 6, 2008 at 10:00 PM

Currently Logged In Users

Active Filter Exclude property ‘User Name’:

Last report time is less than 2 hours ago

Computer Name Computer Owner Last Report Time User Name

(20 computers found. )

XXXXXXXXXXX XXXXXXXXXXX Mon, 07 Apr 2008 01:40:19 +0000 XXXXXX

4

(imported comment written by jessewk)

Hi ggerling,

I believe in web reports all times are reported in GMT, but the console will use your local time… I’m guessing you are 3 hours behind GMT?

Jesse

5

(imported comment written by BenKus)

I think I just lost $5…

6

(imported comment written by ggerling91)

It would be helpful in our reports to have the times not report in GMT. Is there anyway to set the times in web reports to a time zone?

Greg

7

(imported comment written by SystemAdmin)

I am having the same issue which seems to be normal for web reports. The emailed web report is showing the GMT time for Last report time while the BES console and web reports console have the correct time which for me is GMT - 5. I am using Web Reports Version: 8.0.584.0

Is there a way to change this so the email shows the same time as the console?