BES Ubuntu Clients do not report in regularly

New Bigfix installation. Running 10.0.1.41 with RHEL and Ubuntu clients. W’ve found that our Ubuntu clients are not reporting in at regular intervals. At 8:45 this morning, I have 2 systems which last reported in during the 10:00pm hour, 2 during the 11:00 hour and then 1 about a half hour ago. The Log file fo that system is below.


Current Date: August 25, 2020
Client version 10.0.1.41 built for Ubuntu 10 amd64 running on sysname:Linux release:4.15.0-112-generic arch:x86_64
Current Balance Settings: Use CPU: True Entitlement: 0 WorkIdle: 10 SleepIdle: 480
Locale: LC_ALL="" LC_CTYPE="" LC_MESSAGES="" LANG="en_US.UTF-8"
IP Address 0: xxx.xxx.xxx.xxx
Host name: bf16
Computer ID: 1088720816
Process ID: 883
Executable Location: /opt/BESClient/bin/BESClient
File Log Location: /var/opt/BESClient/__BESData/__Global/Logs
ICU 54.1 init status: SUCCESS
Agent internal character set: UTF-8
ICU report character set: UTF-8 - Transcoding Disabled
ICU fxf character set: windows-1252 (Latin 1 / Western European) - Transcoding Enabled
ICU local character set: UTF-8 - Transcoding Disabled
EMSG Logging file: /var/opt/BESClient/besclientdebug.log
EMSG Logging Detail Level set to: 1000


At 02:54:22 -0400 -
Beginning Relay Select
At 02:54:44 -0400 -
RegisterOnce: Attempting secure registration with 'https://bigfix.example.com:52311/cgi-bin/bfenterprise/clientregist
er.exe?RequestType=RegisterMe60&ClientVersion=10.0.1.41&Body=1088720816&SequenceNumber=90&MinRelayVersion=7.1.1.0&CanHandleMVPings=1
&MinHops=3&MaxHops=3&Root=http://bigfix.example.com%3a52311&AdapterInfo=00-50-56-a0-b5-89_xxx.xxx.xxx.0%2f23_xxx.xxx.xxx.xxx
_0&AdapterIpv6=00-50-56-a0-b5-89%5efe80%3a%3a250%3a56ff%3afea0%3ab589%2f64_0’
At 02:54:45 -0400 -
Unrestricted mode
Configuring listener without wake-on-lan
Registered with url 'https://bigfix.example.com:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe6
0&ClientVersion=10.0.1.41&Body=1088720816&SequenceNumber=90&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&MinHops=3&MaxHops=3&Root=http
://bigfix.example.com%3a52311&AdapterInfo=00-50-56-a0-b5-89_xxx.xxx.xxx.0%2f23_xxx.xxx.xxx.xxx_0&AdapterIpv6=00-50-56-a0-b5-
89%5efe80%3a%3a250%3a56ff%3afea0%3ab589%2f64_0’
Registration Server version 10.0.1.41 , Relay version 10.0.1.41
Relay does not require authentication.
Client has an AuthenticationCertificate
Relay selected: bigfix.example.com. at: xxx.xxx.xxx.xxx:52311 on: IPV4 (Using setting IPV4ThenIPV6)
At 02:55:06 -0400 -
[ThreadTime:02:54:45] ShutdownListener
[ThreadTime:02:54:45] SetupListener success: IPV4/6
At 08:10:21 -0400 - Patches for Ubuntu 1604 (http://sync.bigfix.com/cgi-bin/bfgather/patchesforubuntu1604)
Fixed - Unspecified - Software-Properties-Gtk - Ubuntu 16.04 (amd64) (fixlet:20081334)
At 08:16:01 -0400 -
Report posted successfully

The RHEL systems are working just fine. All are using the server as the relay. I have a relay setup and automatic selection of relays turned on. I have a case with support but nothing has because of it. Wondered if anyone has seen this before?