BES Services are being stopped automatically

(imported topic written by vijayc91)

BES root Server Service and BES Gather Services are being stopped automatically. Any Root cause and solution for this issue.

Kindly suggest

(imported comment written by jeremy_spiegel91)

Are those services set to log in under a different account?

(imported comment written by vijayc91)

No, I was using them from same account, but from the last couple of days, there is an issue with Symantec Antivirus in the server, will it be a reason for this issue…