(imported topic written by SystemAdmin)
BES 5.0.14 use
It is in the process of using a many relay
I set a each relay
Example
The CLIENT caught in 1st relay
When the 1st relay dies and the 2st relay dies and the CLIENT is connected with a BES server.
Me the relay dies and only at that relay it wants doing to catch
When it is done how?
(imported comment written by BenKus)
Hi sjkim,
If I understand your question properly, the answer is that the agent will always try to find some communication path to become managed. This is to help prevent the “orphaned agent” issue that chronically will affect many agent based technologies.
Specifically, if an agent is using manual selection, the agent will try the following:
Try its primary relay.
Then if failed, try the secondary relay.
Then if failed, try the “Failover relay” (if the failover relay is defined).
Then if all else fails, try the BES Server.
Ben
(imported comment written by arnaud91)
UP
Ben, after step 4, if the agent can’t connect directly to the BES Server, will it go to step one ?
What are the delays between each step ?
If a agent uses its failover relay, due to connection problem with relay 1 and 2, will it try again connection through relay 1/2 later ? If yes, when ?
Regards,
Arnaud.
(imported comment written by BenKus)
Hey Arnaud,
That is correct, the agent will startover after waiting a while. The delays are controlled by agent settings:
http://support.bigfix.com/bes/misc/besconfigsettings.html
The agent will wait “_BESClient_RelaySelect_MinRetryIntervalSeconds” (default 1 minute) after completing step 4 and then startover at step 1. Each time it completes a check, it will double its time until “_BESClient_RelaySelect_MaxRetryIntervalSeconds” (default 2 hours) is reached, and it will retry at that interval.
If it finds a relay, it will check again after “_BESClient_RelaySelect_IntervalSeconds” (default 6 hours) to see if there is a better relay choice.
Ben
(imported comment written by arnaud91)
Ok Ben, thanks a lot !