BES Relay Service stopped

(imported topic written by SystemAdmin)


I am having an issue of BES Relay Service stopped even though bes client service are running fine.

CLient Helper is successful when BES client is getting stopped is there any tool for BES Relay also which can solve the issue.

I tried re-installing BES Relay again by removing all the BES application in the machine but the issue was same BES relay service is stopped its not starting even if we start it manually.

does any body have any idea how to resolve this issue

(imported comment written by BenKus)

Hi Aakashk,

You should contact support to see if they can figure out why your relay doesn’t start… And if you do have your client active, you can use your client to help monitor the health of the relay (there should already be Fixlets in the BES Support Fixlet site that do this).