Im a service provider and I have a handful of customers with small networks, from 10 to 35 endpoints (some Windows, some Mac, some servers, some servers, some laptops…)
Im looking for a patch management solution or some other endpoint management software and came across BigFix.
I already have a helpdesk and a remote control app for support, but im missing the patch management and the monitoring.
Looks like BigFix can help me with the patch management, and Im trying to get an evaluation.
What would be your opinion on my case? multiple customers, not so big, small shop, overlapping IPs on the endpoint, some roaming users, etc
Also Im concerned about reports for the customers, not sure if they can be automated, or customized with some branding, etc.
happy to hear suggestions.