(imported topic written by rclarke)
We are experiencing an odd issue with the BES Console where new assets are reporting multiple properties as "
" until they are actually opened, at which point the missing property data magically appears for that asset and is sorted appropriately in the Computers ListView. This is happening on multiple Consoles on multiple Servers running v7.0.7. The default property data which is missing varies considerably by asset, but Computer Name, OS, Locked, BES Relay Selection Method and Total Size of System Drive are always “”. Others such as User Name, CPU, Relay, RAM and Subnet Address are occasionally reported while Last Report Time and Free Space on System Drive are always reported. The temporary fix is relatively simple as we can simply select the offending assets and then right mouse click to Open them, however there is obviously an underlying issue to address. Has anyone experienced the same issue?