ArchiveManager / UploadManagerData folder for a client is missing

1

Have any of you ever seen a client where the the client’s UploadManagerData folder doesn’t exist on the root server?

I have a property that normally works perfectly to tell me the clients UploadManagerData directory but I can’t seem to find the archive manager folder for this client.
We have inventory scans for BF Inventory and uploads that run every couple of days so there should definately be an upload folder for the client and i’m hoping that there aren’t more of them.
This is the logic i’m using to determine the path in my property:

("BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1\" & it) of ( (last 2 of it) & "\" & it ) of (it as string) of computer ids

2

One thing I notice is that we don’t zero-pad the top-level folder - so if you have a computer id like “12301” it will end up in UploadManagerData\1\12301, not in UploadManagerData\01\12301.

Let me play around with the query a moment.

3

at the level of last 2 of it, try casting that result to an integer and back to a string, so you can remove any leading ‘0’ characters. See the difference here with a few test IDs. See how the first one ends up at sha1\1\12301 instead of sha1\01\12301 :

q: ("BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1\" & it) of ( (last 2 of it) & "\" & it ) of (it as string) of (12301;12320;12331)
A: BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1\01\12301
A: BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1\20\12320
A: BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1\31\12331

q: ("BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1\" & it) of ( (last 2 of it as integer as string) & "\" & it ) of (it as string) of (12301;12320;12331)
A: BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1\1\12301
A: BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1\20\12320
A: BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1\31\12331
4

Jason I appreciate the help, I thought sent a response already but I guess I never hit the reply button. I’m not sure what the issue was but I looked the next day and the folder was there again. I’m not sure if it got removed somehow but when I looked the only content in the folder was an index file and the file that I uploaded through the Archive manager so it appears to be ok at this point. Thanks again.

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