Archive files not uploading to SHA1

Usage and Config
1

///// Even though the following action commands all show “Completed”:

action parameter query “FilePath” with description “Please enter the full path of the file(s) to be retrieved. Wildcards can be used. The maximum size of the file(s) when zipped up is 10mb.” and with default value “C:\BigFix\Uploads*.*”

setting “_BESClient_ArchiveManager_MaxArchiveSize”=“52428800” on “{parameter “action issue date” of action}” for client

setting “_BESClient_ArchiveManager_OperatingMode”=“2” on “{parameter “action issue date” of action}” for client

setting “_BESClient_ArchiveManager_FileSet-client”="{parameter “FilePath” of action}" on “{parameter “action issue date” of action}” for client

archive now

///// several clients to not have any entries in the

\BigFix Enterprise\BES Server\UploadManagerData\BufferDir\sha1

///// folder.

///// How can I discover what is different about those clients and/or their data?

2

To help troubleshooting your problem, edit the computer settings on some of the problematic clients. You should see the archive manager settings with the expected value. If the values are present and they are correct, then submit an action with “archive now” only. On the agent log you should see something like:

Starting upload of file ‘06fb5111987fce648ccc2db073d08d04bccca39b’ of size 5040
Successfully uploaded file ‘C:\Program Files\BigFix Enterprise\BES Client__BESData__Global\Upload\sha1\06fb5111987fce648ccc2db073d08d04bccca39b’