Ailed to register to the authenticating relay with the provided password

Dear All,

Suddenly besclient service was not running in some servers & when checked the logs it shows as “failed to register to the authenticating relay with the provided password”.

We never changed password, it is same password for all servers. After uninstalling and installing the bes agent, it works fine. Please advise what could be the root cause for this behavior?

[abc@s0xxxxx ~]$ tail -4 /var/opt/BESClient/besclient.config
[Software\BigFix\EnterpriseClient\Settings\Client_BESClient_LastShutdown_Reason]
value = Failed%20to%20register%20to%20the%20Authenticating%20Relay%20with%20the%20provided%20password
effective date = Tue,%2013%20Feb%202024%2014:12:59%20+0100

Thanks,
Machine hosting