Anyone experiencing an issue where Windows 10 laptops are not relevant for Adobe Reader fixlets? I have a custom base-line that installs Flash and Reader which isn’t relevant, which kind of makes sense since Flash is built into the OS now. However, when I go to the individual Fixlets under Adobe and find the Adobe Reader fixlets, none of them are relevant to any of the Windows 10 machines we have which seems strange.
Where do the source fixlets come from? If these are the Patches for Windows fixlets, they are specific to OS version it looks like so you’d need to be more specific
@jgwentworth
Adobe supports Acrobat Reader DC on Windows 10, not the previous versions Reader X or Reader XI or 9.
https://helpx.adobe.com/reader/system-requirements.html
https://helpx.adobe.com/reader/kb/system-requirements-adobe-reader.html
Are Reader DC fixlets showing not relevant to Windows10 for you? If fixlets for Reader XI, X & 9 are showing not relevant for Windows 10 then that is expected behavior.
If Reader DC fixlets are not showing relevant then please feel free to open a PMR so that it gets investigated. Thanks!
You do understand that the default Fixlets are only for upgrades, not new installations? To do software installations (where there is no previous version of Adobe Reader installed), you’d need to make a custom copy of the Fixlet and update the relevance on your copy.
If you have a Windows 10 machine with a copy of Adobe Reader installed, try to evaluate each Relevance clause in the Fixlet Debugger on that machine, and let us know which statement is giving a false result.
That is probably the issue. However, I thought it was working for Windows 7 that way, but maybe not. Will look deeper.
Maybe your win7 images included an earlier version of Reader, making them relevant for the update fixlets.