Adobe Reader/Acrobat for Mac: Incorrect Relevance - very bad

Usage and Config Patch
1

(imported topic written by SystemAdmin)

The following fixlets have

two

incorrect relevance clauses:

Published 2/24/2013:

  • Adobe Reader X (10.1.6) Available - Adobe Reader 10.1.5 - Mac OS X(ID:10000021)
  • Adobe Reader 11.0.02 Available - Adobe Reader 11.0.01 - Mac OS X(ID:10000023)
  • Adobe Acrobat 11.0.02 Available - Adobe Acrobat 11.0.01 - Mac OS X(ID:10000024)
  • Adobe Acrobat X (10.1.6) Available - Adobe Acrobat 10.1.5 - Mac OS X(ID:10000026)

Published 1/13/2013:

  • Adobe Reader X (10.1.5) Available - Adobe Reader (10.x) - Mac OS X (ID: 10000017)
  • Adobe Reader X (11.0.01) Available - Adobe Reader (11.x) - Mac OS X (ID: 10000019)
  • Adobe Acrobat X (10.1.5) Available - Adobe Acrobat (10.x) - Mac OS X (ID: 10000020)
  • Adobe Acrobat X (11.0.01) Available - Adobe Acrobat (11.x) - Mac OS X (ID: 10000022)

False negative:

  • exists application “Safari.app” whose ((version of it as string) starts with “4” OR (version of it as string) starts with “5”)

Safari is not needed and is currently on version 6 for 10.7+ systems.

I suggest removing this relevance clause altogether as it is not needed.

Note: this false negative dates back to July 25 2012 (safari 6 release date).

False positive:

  • exists application “Adobe Reader.app” whose (exists (version of it >= “10.0” as version AND version of it < " as version) )

The second “exists” clause will always return true, because both exists(false) and exists(true) is true.

Remove the extra “exists(” “)” clause, underlined above, around the correct relevance.

-Brian

2

(imported comment written by SystemAdmin)

Hi Brian,

We are looking into the issues. We will republish the fixlets soon.

For the false positive issue:

Removing the extra “exists” clause will solve the problem if the endpoint has only one version of Adobe Reader installed.

You can try the following relevance for false positive issue:

exists (versions of applications whose (name of it = “Adobe Reader.app”)) whose (it >= “11.0.1” AND it < ")

Reards,

Soum

3

(imported comment written by SystemAdmin)

Re posting the relevance as earlier one has formatting issue

You can try the following relevance for false positive issue:

exists (version of applications whose (name of it = “Adobe Reader.app”)) whose (it >= ‘‘11.0.1’’ AND it < ‘‘11.0.2’’)

4

(imported comment written by SystemAdmin)

I think a simple assumption that one version of the application is installed would suffice… (Reader & Pro are different applications). If that’s not the case then you would have to rewrite the action script installer section to point to each installation.

Maybe you could add a “multiple versions of Adobe reader installed” fixlet as that would be more appropriate for the customer base & it would be inline with current practices. This would allow you to more quickly publish the fixed original fixlets and would serve 99% of us now.

5

(imported comment written by SystemAdmin)

Thanks for the feedback.

6

(imported comment written by SystemAdmin)

Looks like IBM failed at fixing all of the fixlets… I do see that the fixlets were republished. Although there was no mention of the false negative or the false positive…

There is still a false negative for the following fixlets!

(ID: 10000001)

(ID: 10000019)

(ID: 10000021)

False negative line:

  • exists application “Safari.app” whose ((version of it as string) starts with “4” OR (version of it as string) starts with “5”)

Republished Fixlet Messages:

  • Adobe Reader X (10.1.5) Available - Adobe Reader (10.x) - Mac OS X (ID: 10000017)
  • Adobe Reader 11.0.01 Available - Adobe Reader (11.x) - Mac OS X (ID: 10000019)
  • Adobe Acrobat X (10.1.5) Available - Adobe Acrobat (10.x) - Mac OS X (ID: 10000020)
  • Adobe Reader X (10.1.6) Available - Adobe Reader 10.1.5 - Mac OS X (ID: 10000021)
  • Adobe Acrobat 11.0.01 Available - Adobe Acrobat (11.x) - Mac OS X (ID: 10000022)
  • Adobe Reader 11.0.02 Available - Adobe Reader 11.0.01 - Mac OS X (ID: 10000023)
  • Adobe Acrobat 11.0.02 Available - Adobe Acrobat 11.0.01 - Mac OS X (ID: 10000024)
  • Adobe Acrobat X (10.1.6) Available - Adobe Acrobat 10.1.5 - Mac OS X (ID: 10000026)
  • Adobe Reader X (10.1.0) Available - Mac OS X (ID: 10000001)

Published site version:

Updates for Mac Applications, version 32.

Reasons for Update:

  • Adobe released newer versions of Flash Player which contains security issue fixes.
  • Bug fixes for Adobe Reader/Acrobat.
7

(imported comment written by SystemAdmin)

Content has been republished.

Republished Fixlet Messages:

  • Adobe Reader 11.0.01 Available - Adobe Reader (11.x) - Mac OS X (ID: 10000019)
  • Adobe Reader X (10.1.6) Available - Adobe Reader 10.1.5 - Mac OS X (ID: 10000021)
  • Adobe Reader X (10.1.0) Available - Mac OS X (ID: 10000001)

Published site version:

Updates for Mac Applications, version 33.