There is nothing recent in the forums addressing this, so I’m hoping to get some assistance. I created a script to install Adobe Acrobat DC (64-bit) using the BigFix portal. Seemed simple enough, but when deployed, I received the error: Download error: “HTTP Error 1: Unsupported protocol: Protocol “swdprotocol” not supported”. Is there anyone who can help me understand that and how I can go about correcting it? TIA
That implies the Download Plug-In for Software Distribution has not been registered on that root server.
From the ‘Software Distribution’ site, run Task 1 “BigFix Server: Register Download Plug-In for Software Distribuion” on the root server.
Thank you very much for the assistance!
Turns out we don’t have the module that allows the Download Plug-In for Software Distribution. I’m not sure if there is any type of workaround to installing software using BigFix.
Where did you get the fixlet then? Only the SWD wizard should be building something using the SWD plugin to download?
You could otherwise copy the installer file to any internal web server that your root server can reach and change the URL to ‘https://’ to match it.
Or you could stick the installer file on your root server under wwwrootbes/Uploads/somepath/someinstaller.msi and reference the url as ‘https://localhost:52311/Uploads/somepath/someinstaller.msi’ in your fixlet.
Thank you for responding so quickly. We copied the fixlet from an older forum post.
I try the recommendation you made. Thanks so much!