Adobe Acrobat DC 2017.012.30262 Available - Adobe Acrobat DC - Classic Track

Content Authoring
1

Anyone facing download error for Fixlet “Adobe Acrobat DC 2017.012.30262 Available - Adobe Acrobat DC - Classic Track”

2

Acrobat2017Upd1701230262.msp

Failed
[-] [+] Download error: "Unexpected HTTP response: 403 Forbidden"
Download requested on server:
undefined ---- ----
URL: http://ardownload.adobe.com/pub/adobe/acrobat/win/Acrobat2017/1701230262/Acrobat2017Upd1701230262.msp
undefined ---- ---- ----
Hash: (sha1)cc6883f11a5a4bdb81519f784af2238158593a48
undefined ---- ---- ----
Size: 332247040 bytes
undefined ---- ---- ----
Next retry: The download will be retried the next time it is requested.
undefined ---- ---- ----
3

Tried the link you provided , and got the following response. If you can please also open a support case

Screenshot_2026-04-01-14-53-12-375_com.microsoft.emmx-edit
Screenshot_2026-04-01-14-53-12-375_com.microsoft.emmx-edit1170×2335 77.3 KB

1 Like
4

Hello @ersaumitra10 , can you please retry again? Or can you try the following prefetch statement? I was able to validate that this is indeed working and this could have been a temporary problem with the Adobe CDN servers:

prefetch Acrobat2017Upd1701230262.msp sha1:cc6883f11a5a4bdb81519f784af2238158593a48 size:332247040 http://ardownload.adobe.com/pub/adobe/acrobat/win/Acrobat2017/1701230262/Acrobat2017Upd1701230262.msp sha256:4a96a7177a1cc7d5bd6e9e453361e0bf43182b24bc3be1be4e526ea6af2f7172

Thanks, Gus.

1 Like
5

I have it opened already and received response its working fine from their end.

6

Gus, I'm not able to download it at that URL either.

The URLs on the Release page apparently now point at 'ardownload2' instead of 'ardownload'. Maybe they moved their end-of-life patches. I can download from the page's link
https://ardownload2.adobe.com/pub/adobe/acrobat/win/Acrobat2017/1701230262/Acrobat2017Upd1701230262.msp

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7

HCL updated on case they are able to download.

8

Hi @ersaumitra10 I’m reviewing your case internally and it appears that this issue is environmental for you given the error message / screen shot you provided to the case. Here is some examples below where you can test / validate that you’re able to successfully download these packages:

C:\>curl -A "BigFix BESGather 11.0.5.203" -O http://ardownload.adobe.com/pub/adobe/acrobat/win/Acrobat2017/1701230262/Acrobat2017Upd1701230262.msp
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  316M  100  316M    0     0  42.8M      0  0:00:07  0:00:07 --:--:-- 44.0M

C:\>dir Acrobat2017Upd1701230262.msp
 Volume in drive C is Windows
 Volume Serial Number is 6CC3-0CC3

 Directory of C:\

04/01/2026  11:18 AM       332,247,040 Acrobat2017Upd1701230262.msp
               1 File(s)    332,247,040 bytes
               0 Dir(s)  162,162,921,472 bytes free

or

curl -A "BigFix BESGather 11.0.5.203" -O http://ardownload2.adobe.com/pub/adobe/acrobat/win/Acrobat2017/1701230262/Acrobat2017Upd1701230262.msp
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  316M  100  316M    0     0  39.9M      0  0:00:07  0:00:07 --:--:-- 41.4M

Thanks, Gus

9

@gus just take the URL and test it in a browser. I'm still getting the same error through Wifi Connection and Cellular connection.

If you change the URL like @JasonWalker mentioned the download starts correctly

10

@orbiton It is working for me via browser, via curl, via BigFix. I’m still digging into this issue as it could be a regional CDN difference.

image

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