We’ve successfully used BigFix in-place upgrade fixlets & migrated around 20 machines (all same model) from Win7 to Win10 (1803). Though everything seems to be working fine in general, around 3/4 users have reported issues while bringing their laptop back from sleep. Upon pressing “Ctrl+Alt+Del” to reach the login screen it sometimes takes around 5-10 minutes. During this time they just get a blank blue screen and a revolving dotted circle. Strange bit is that this occurrence is not consistent & happens randomly on some days.
I was wondering if it could be something related to Windows 10 drivers? To be more precise, how does BigFix in-place upgrade address varying drivers for a model based on different OS? I understand this wouldn’t be an issue during bare-metal imaging as we have driver binding available b/w image & models.
P.S: These machines came with Win 10 OEM image few years back which we downgraded to Win 7, so this model do support Windows 10 by default.