Active Directory Property takes a long time to update

Usage and Config Platform
1

(imported topic written by Pete_Andrews19)

I’ve noticed the Active Directory / OU property for a BES client takes a very long time to update at the BES server (up to 24hrs). As this isn’t a custom retrieved property i’m not sure if this is configurable. I am using BES v6.0.12.05. Does anyone know :-

(1) What the update period is for the AD / OU built-in property ?

(2) If it’s possible to configure this built-in property ?

I’m keen to use this property to deploy some patches based on OU location, but we are currently doing bulk moves in the AD so this may not be an option if we can’t reduce the time lag.

Thanks!

2

(imported comment written by SystemAdmin)

Hi Pete,

This KB article talks about the issue here:

http://support.bigfix.com/cgi-bin/kbdirect.pl?id=313

It is possible to get the AD information from the WMI and you can use this to create a faster evaluation interval on the AD information. Please keep in mind that the AD polling rate is slow intentionally and you could have problems with computers querying AD too frequently.

string values of selects (
"DS_MemberOf from DS_Computer where DS_Name='" & (computer name) & 
"'") of wmi 
"root\directory\ldap"