Actions Log

Usage and Config
1

(imported topic written by Federico.Vietti)

Hi All,

with TRC embedded in TEM Lifecycle, what type of actions made by a controller to a target are logged?

EG: if a user, after that is connected to a unix target, move a file from a folder to another on the target system, or if he open a file with vi, are this actions logged?

thank you

regards

2

(imported comment written by SystemAdmin)

Hi Federico,

The only controller actions that are audited are those performed through the controller console interface, for instance:

  • Session initiation or session mode changes
  • Any user acceptance dialog action
  • Any file transfer performed using the TRC controller console menus

If you have not installed the TRC server, the only way to view the audit logs from the TEM console is by querying the event logs for the target and/or controller. You can find instructions here:

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_8.2/Remote_Control/RC_Users_Guide/rcusrtgtauditevents.html

Hope this helps.

Regards,

Pati

3

(imported comment written by Federico.Vietti)

Thank you Pati.

Two more question:

  1. how can I do to install TRC Server?

  2. trying to visualize i can see in the controller Summary at “Remote Control Controller Logs” the following message: “The expression could not be evaluated: File error “class FileIOError” on C:\Users\Administrator\trcaudit.log: Windows Error 00000020: The process cannot access the file because it is being used by another process.” What does it means? The file exists.

4

(imported comment written by SystemAdmin)

Hi Federico,

  1. Regarding the server installation, you have a few options. You can either install it using the fixlet (embedded Websphere)or you can download the war file from passport advantage for installation on WAS standalone. You will find all the options documented here:

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_8.2/Remote_Control/RC_Users_Guide/rcusrinstallserver.html

  1. Is it possible you were trying to access the audit logs while still on a remote control session?

Thanks

Regards,

Pati

5

(imported comment written by Federico.Vietti)

Thank you Pati.

I’ve installed TRC from media package:

  • with Derby and WAS embedded
  • on not-standard web ports: 82 for HHTP Server Port and 8443 for SSL

but now, when I try to start the service, it doesn’t start.

In the log folder there are not logs about websphere start.

On event viewer there is the following error: “The IBM WebSphere Application Server V7.0 - Tivoli Endpoint Manager for Remote Control service terminated with service-specific error Incorrect function…”

Any idea on how to troubleshoot this problem?

rergards

6

(imported comment written by SystemAdmin)

Hi,

It is possible that the port you are trying to use is already in use by another app?

Otherwise, you can have a look at the Websphere logs (startserver.log and systemout.log) but if you cannot spot anything obvious, it may be worthwhile to contact support.

Thanks

Regards,

Pati