A simple way to issue simple command

Usage and Config MDM
1

(imported topic written by HongkangChen)

Customer want to take immediate action when some event occurs. For example, issue a “wipe” when jail-brake iOS device detected.

Please kindly give me some guidance on how to do it:

  1. within BES server

  2. I can get a jail-brake device list from webreport. In that case, how can I send an “execute ‘wipe’ on devicename” to the BES server from outside

It’s urgent. Many thanks!

2

(imported comment written by BenKus)

Hi,

There is a “Jailbreak detected” Fixlet in our MDM Fixlet site. It gives you 3 options:

  1. Notify the user that they are not compliant.

  2. Deprovision the user (selective wipe) to remove all the corporate data/corporate access that you installed through MDM.

  3. Wipe the device to restore it to factory settings.

You can set any of these as a policy (same as any other action in a Fixlet).

You can see the jailbroken devices in web reports (easiest way would just be to look at a report for the jailbreak Fixlet). You will need to use the console (or the self-service portal) to send the wipe command manually or to set up the automatic policy.

Ben