24-hour format

(imported topic written by jmlafreniere91)

Hello, most of our computers are using 24-hour format (French Canadian) and I’ve found an issue when deploying a task that contains this format.

Example: I start a task that begins on Apr. 20th at 9:00 am until Apr. 23rd at 2:30 am : the task will not expire before 2:30 pm.

Same thing if I start a task that begins on Apr. 20th at 23:30 (11:30 pm) to Apr. 23rd. at 18:00 (6:30 pm) : the task will begin at 11:30 am and end at 6:30 am.

It could be “dangerous”, because if we don’t want a specific task to start or end during the day and the system doesn’t understand the time format… you’re screwed !

I’m using a Windows XP French OS on my computer and Bigfix is installed on a Windows Server 2003 English OS computer.

Anybody has experienced this problem ?

Thanks,

Jim

(imported comment written by jessewk)

Hi Jim,

All times in BigFix are represented using the MIME date and time format defined in section 3.3 of RFC 2822 (http://www.faqs.org/rfcs/rfc2822.html). Here’s an example: Thu, 15 Oct 2009 17:33:34 -0700

The format does not change based on the display preferences for your particular locale. Are you experiencing a specific issue where an action ran at an unexpected time?

Jesse

(imported comment written by BenKus)

Hi Jim,

The agent local time is used to control when the agent runs the actions so as long as the computer’s clock is accurate, then you don’t need to worry (i.e., the task will expire for each agent at 2:30am in their local time). The actual time it says “expired” is somewhat misleading because the console will wait until all agents in all possible timezones have expired.

Ben