I created a fixlet for visual studio code and it is not working. It gets stuck on pending downloads or it fails. To test it out if the file is actually downloading. When i copy and paste the file (http://ROOT:52311/Uploads/aead5ba4401305771d864befa7be6b77c2449b85/VSCodeSetup-x64.exe.tmp ) onto google chrome, it states the page is not working.
what may be the issue?
Lifecyle is the licensed version of BigFix you purchased. Main ones are Patch or Lifecycle… but there are other options and addons that include stuff like Inventory
What does the ‘Downloads’ section of the ‘Summary’ tab of the action show for this file?
Do you see the file in question on the filesystem of your Root Server? (per your attempt to view/download it via the browser, it seems to suggest it’s not there)
Its under 100 MB so it should not be a size issue. So it appears it is downloading. Are some of those that are still showing downloading on slow networks? How often are they checking in with the console? Remote or internal systems?
If the download is cached on the server, that means there is no issue with prefetching. However, since you are seeing “Pending Download,” it could be related to the following:
A. Your device may not have the required bandwidth to download it in a timely manner.
B. Your device’s parent relay might not have gathered the content, or it could be the relay’s parent relay.
C. The content might have been blocked somewhere along the relay-to-client chain due to endpoint controls (such as antivirus, Bit9, BeyondTrust, etc.).
However, if everything is okay and you are feeling impatient, as we all do sometimes, the “Pending Download” status might have cleared by now.
Appreciate it boss, the pending download ones has switched over to completed. So the only ones I have now are, Evaluating. you know what that may be caused by?