When I check tke usageprofiler, I can see that windows patch contents have longest evaluations.
I can not remove them because they are external site content.
So, how did you solve this problem ?
by definition, the number of the contents of windows patch site are increasing day by day and all old fixlets are being evaluated in every cycle ? what is the retention rule for this ?
Hi Selim,
When new content is released to the Patches for Windows site, old content is superseded. Superseded content will be excluded from the evaluation via a False relevance. Also we remove superseded content from the site one year after it’s superseded.
However if you are seeing some evaluations taking particularly long that it affects the responsiveness of the endpoint, you may want to open a PMR to report it.
Thank you!
Even though the Patches for Windows content may take the most time to evaluate relative to any of your other content it does not necessarily mean that your clients are currently being impacted in a negative way. Are you experiencing some sort of impacting symptom that has you looking at the evaluation times of the Patches for Window content and questioning its efficiency in evaluation?
Yes
I enabled the usage profiler and
I noticed this issue
What @BigFixNinja is asking is –
Are you troubleshooting another issue in your environment and you’re concerned that the results from the usage profiler may be the cause?
or
Are you poking around the usage profiler and wondering why the Patches for Windows site shows the results that it does?
What’s the issue that made you look at usage profiler?
Firstly I saw that average evaluation cycles are about 40 minutes in my environment and I tried to find out for which content the client spends time
So I noticed that evaluations of fixlets of Windows Patches (Enterprise Security Site) are the most time drain ones.
Are these systems adequately provisioned with CPU, memory, and disk resources? Are they running optimally? What version of the client is running on them? What version of the Windows OS are these machines?
What are the CPU usage settings set to for the client? (for reference: http://www-01.ibm.com/support/docview.wss?uid=swg21505852)
clients are installed on desktop and laptops (almost all of them have i5-i7 cpu and memories are enough and windows7 and windows10 are used for OS)
2% limit (default one) is being used for CPU.
Enable client debug logging, log for at least 24 hours. In the client debug logging output check the gaps of time between each entry. There could be something else lengthening the duration of the evaluation cycle.
See: Client Debug Logging