when i install clieint on new machine.these machine are not reporting to console.pls share the solution
could you please provide a client log here?
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Current Date: June 6, 2016
Client version 9.2.0.363 built for Windows 5.0 i386 running on WinVer 6.1.7601
Current Balance Settings: Use CPU: True Entitlement: 0 WorkIdle: 10 SleepIdle: 480
ICU data directory: ‘C:\Program Files\BigFix Enterprise\BES Client’
ICU init status: SUCCESS
ICU report character set: windows-1252
ICU fxf character set: windows-1252
ICU local character set: windows-1252
ICU transcoding between fxf and local character sets: DISABLED
ICU transcoding between report and local character sets: DISABLED
At 10:15:59 +0530 -
Starting client version 9.2.0.363
FIPS mode disabled by default.
Cryptographic module initialized successfully.
Using crypto library libBEScrypto - OpenSSL 1.0.1h-fips 5 Jun 2014
Restricted mode
Initializing Site: mailboxsite
Beginning Relay Select
At 10:16:00 +0530 -
RegisterOnce: Attempting secure registration with ‘https://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=385&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0’
At 10:16:29 +0530 -
Response: RelayRejectClient TooManyChildren 201
RegisterOnce: Server rejects client.
Unrestricted mode
Configuring listener without wake-on-lan
At 10:16:30 +0530 -
Entering service loop
ActiveDirectory: Refreshed Computer Information - Domain: (N/A)
SetupListener success: IPV4/6
At 10:17:45 +0530 -
Beginning Relay Select
At 10:17:47 +0530 -
RegisterOnce: Attempting secure registration with ‘https://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=386&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0’
At 10:18:01 +0530 -
Response: RelayRejectClient TooManyChildren 201
RegisterOnce: Server rejects client.
Unrestricted mode
Configuring listener without wake-on-lan
At 10:18:02 +0530 -
ShutdownListener
SetupListener success: IPV4/6
At 10:20:30 +0530 -
User interface process started for user ‘OBC-HO’
At 10:20:33 +0530 -
Beginning Relay Select
At 10:20:34 +0530 -
RegisterOnce: Attempting secure registration with ‘https://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=387&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0’
At 10:20:44 +0530 -
Response: RelayRejectClient TooManyChildren 201
RegisterOnce: Server rejects client.
Unrestricted mode
Configuring listener without wake-on-lan
ShutdownListener
SetupListener success: IPV4/6
At 10:25:28 +0530 -
Beginning Relay Select
At 10:25:29 +0530 -
RegisterOnce: Attempting secure registration with ‘https://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=388&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0’
At 10:26:12 +0530 -
RegisterOnce: GetURL failed - General transport failure. - SOCKET CONNECT (winsock error -8) - registration url - http://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=388&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0
At 10:26:44 +0530 -
RegisterOnce: Attempting secure registration with ‘https://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=389&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0’
At 10:27:41 +0530 -
Response: RelayRejectClient TooManyChildren 201
RegisterOnce: Server rejects client.
Unrestricted mode
Configuring listener without wake-on-lan
ShutdownListener
SetupListener success: IPV4/6
At 10:39:51 +0530 -
Beginning Relay Select
At 10:39:52 +0530 -
RegisterOnce: Attempting secure registration with ‘https://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=390&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0’
At 10:40:11 +0530 -
Registration backing off from SSL, attempting in clear text
At 10:40:26 +0530 -
Response: RelayRejectClient TooManyChildren 201
RegisterOnce: Server rejects client.
Unrestricted mode
Configuring listener without wake-on-lan
ShutdownListener
SetupListener success: IPV4/6
At 11:02:15 +0530 -
Beginning Relay Select
RegisterOnce: Attempting secure registration with ‘https://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=391&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0’
At 11:02:58 +0530 -
RegisterOnce: GetURL failed - General transport failure. - SOCKET CONNECT (winsock error -8) - registration url - http://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=391&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0
At 11:03:37 +0530 -
RegisterOnce: Attempting secure registration with ‘https://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=392&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0’
At 11:03:52 +0530 -
Response: RelayRejectClient TooManyChildren 201
RegisterOnce: Server rejects client.
Unrestricted mode
Configuring listener without wake-on-lan
ShutdownListener
SetupListener success: IPV4/6
At 11:41:15 +0530 -
Beginning Relay Select
At 11:41:16 +0530 -
RegisterOnce: Attempting secure registration with ‘https://172.16.65.21:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.0.363&Body=3075305&SequenceNumber=393&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://172.16.65.21%3A52311&AdapterInfo=00-26-18-2c-02-cc_172.16.96.0%2F24_172.16.96.121_0’
At 11:41:55 +0530 -
Response: RelayRejectClient TooManyChildren 201
RegisterOnce: Server rejects client.
Unrestricted mode
Configuring listener without wake-on-lan
ShutdownListener
SetupListener success: IPV4/6
Response: RelayRejectClient TooManyChildren 201
RegisterOnce: Server rejects client.
It seems your relay is not accepting any more clients to register.
So, change the clientsettings.cfg file to point this machine to a different relay.
I’m curious, how many relays do you have, and how many clients do you have reporting to each, and also including the amount of client reporting directly into the main server?
we have 1500 relay and 15000 client. 2000 client are dirctly communicating to tem server
Perhaps the relay is artificially capped with the setting _Enterprise Server_ClientRegister_MaxChildCount ? But 2000 for a relay can already be a bit too much. Documentation mentions somewhere in the 500-1000 region tops per relay I think.
Yes sir, Thanks for sharing valuable information.I got the resolution.
Hi Richard,
According to your advice i have increase the no of max child count upto 4000 on server. but still new register client are not reporting .
Then it is perhaps best to file a PMR to have Support take a look at this.