What is Error code 138 on catalog scan

I have Bigfix Inventory and out of the many types of scan I see error code 138 on catalog scan. How do I fix this error?

This maybe useful:
http://www.ibm.com/support/knowledgecenter/SSKLLW_9.5.0/com.ibm.bigfix.inventory.doc/Inventory/probdet/r_scanner_return_codes.html

In this case, 138 is general crash, set logs to MAX and send it to me, I will take a look