I install bigfix and I want to install it with the webui fixlet.
I have completed the installation normally but I can not access webui.
The port has 80, 443 installed. There is no firewall.
What’s the problem ??
What is the OS of the root server?
Did you install the WebUI on the root server, or a remote server? If remote, what OS is that server?
There should be logs in the WebUI folders that would help diagnose the issue.
You may need to file a PMR / Service Request to get support with this: http://www-01.ibm.com/software/support/servicerequest/quick_start.html
The number one problem we see with WebUI installs is WebUI is Initializing messages. Is that what you’re seeing?
We have a technote that walks through most of the typical reasons and some solutions to WebUI Initializing messages: https://www-01.ibm.com/support/docview.wss?uid=ibm10729221
If you’re still having problems after going through that technote, yeah definitely file a case!
root server OS : windows 2012 r2
db : mssql
What log is required?
webui is not an initialization configuration,
The webui page can not be linked.
Depending on your installation path, “C:\Program Files (x86)\BigFix Enterprise\BES WebUI\service-wrapper.log” then everything in “C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\logs”