WebReports Permission Error

1

hello team,
I have installed webreports on my bigfix server using a local user: webreports
when i start the webreport service I’m getting the following error in the web:

File error “19FilePermissionError” on “/etc/opt/BESWebReportsServer/actionsite.afxm” : “Error 0x13%: Permission denied”

it looks like the user webreports does not have the permission to /etc/opt
( permission to the dir is 700).
if i’m changing the permission to 755 it’s working fine but after few hours it’s changing back to 700.

I don’t want to use root for webreport, is there any way to fix this ?

Thanks.

2

BigFix services are required to run as root… Masthead can be updated as license updates or some product configuration changes, so it can be overwritten.

3

actually in the installation of webreports , it asks you if you want to use root or a local user.
it’s listed here:
/var/opt/BESWebReportsServer/.user

I will need to change it.