Web reports

(imported topic written by lyonsje91)

Well,

To start off I just recently upgraded from BES 7.2 to TEM 8.1 along with relocating the SQL DB from a 2005 to a 2008 SQL server, after working through the issues associated with flat out moving the databases, I have gotten everything working except for web reports.

The services start, nothing reports badly under the self diagnostics tool, simply put, all that happens is when a user opens the URL for the reporting engine, it reports “HTTP 500 internal server error”

Things I’ve done

*Relocated the database from 2005 to 2008 cluster

*Recreated all of the SQL users manually

*Upgraded from BF 7 to TEM 8

*Changed all ODBC entries to point to new DB including updating credentials

Any insight or guidance would be amazing.

Thanks!

(imported comment written by BenKus)

Probably support is in the best spot to help you out… It might be that the BESReporting database wasn’t migrated properly or the Web Reports can’t reach it…

Ben