I have one property I am looking at in Web Reports that is not consistent with the Bigfix console. The property is Bios or UEFI. There are only 50 systems where the property is “not reported” in Web Reports, but in the Bigfix console the property shows UEFI. I have not had a problem with this property in the past, but now after upgrading to 10.0.7.52, I am seeing the problem which may be coincidental and not related.
I have tried the following:
- Cleared cache in the browser.
- Stopped and restarted the Web Reports service.
- Tried a different browser.
- Awaited 30 minutes for WR to update.
- Refreshed cache in WR administration.
The relevance for the property Bios or UEFI is:
if (exists Selects "* from Win32_DiskPartition Where Type = 'GPT: System'" of wmi) then "UEFI" else "BIOS"
Although, the relevance should not have anything to do with the issue since the property appears correctly in the console.
Over days and weeks, the problem seems to correct itself. There is definitely something wrong going on here. It just makes you wonder how many other properties are not reporting correctly.
I had opened a case with support a while back, but it did not go anywhere.