(imported topic written by JesseR91)
Odd, since I updated to 7.0, the web reports will not filter by computer group, it just shows no data. If I create another filter and filter it by the Retrieved Property ‘Computer Name’ it works. Is this a known issue with the new version?
(imported comment written by jessewk)
Is this a manual group or an automatic group? You might be experiencing the same issue noted here:
http://forum.bigfix.com/viewtopic.php?id=1247
If you give support a call we can investigate with you and help track down the problem.
(imported comment written by JesseR91)
It is a manual group. Unfortunately I don’t have the time to call in for a bit…I’ll just continue to use the retrieved property, as its not stopping any critical work at this point. I am sure others have this problem and a fix might show up at some point.
(imported comment written by MikeOttum)
Thanks for reporting this. We have a fix for this that will likely be included in a 7.0.x release.
(imported comment written by neilhenderson)
Is there a fix due out for this soon or is there another way round it, my issue is that I have a Manual Group for Account Manager Laptops and I cant see any other way to filter them out of the full list. We have 130 laptops and about 70 of them are in the Account Manager Group. We have several issues regarding these laptops and do not want to carry out actions on non account manager laptops.
Neil
(imported comment written by BenKus)
Hi Neil,
You can try this:
Make a property (Tools > Manage Properties…) called something like “Account Manager Laptops Group” with the relevance:
exists value whose (it as string as lowercase = “true”) of settings “_Group_0” of client
Make sure to insert the name of the group in the relevance as I indicated (no “” are necessary).
This should make a property that returns true/false depending if the agent is in the group. You can test this in the Relevance Debugger.
Then you can filter based on the property until we get you the fix…
Ben