We are sorry, but something went wrong.-SUA web console issue

We are sorry, but something went wrong.

Contact your IBM BigFix Analytics administrator if the problem persists.

You might want to open a PMR with IBM if this continues.

1 Like

Did you set up SUA?

Did it ever work, or is this what happened after setting it up?

What version of SUA?

Also, I agree with @TimRice , support is probably your best bet.

Hi jgstew,

thanks for your prompt response

SUA setup was done and it was working till 23rd and on Monday started getting error

Version of SUA=
IBM BigFix Inventory

Version: 9.2.1.0-20150929-0058
This web-based reporting and analytic application

Does tema.log have any error messages that might be helpful in diagnosing this issue?

–Mark

Some information : – Is Database remote ?
Have you upgraded from any version or fresh install ?
Please share the tema.log …to get the deeper details

uploaded rename as txt and see Database is local

Hi,

Please let me know if you have fixed this issue, am also getting the same message now. It was working fine till last week. Kindly help me to sort it out…

@Joshin This is generic error msg, can you check logs for errors?

@michalpaluch Please guide me which log to check

By default:
installation_directory\wlp\usr\servers\server1