Vm manager connection failed in BigFix Inventory

1

HI everyone,

Getting connection failed error while connecting to Vm manager, getting below error in logs

Please help me to resolve this issue

2022-11-09 10:27:51 : (Thread-628) com.ibm.license.mgmt.vmmanager.vmware.VMMServiceConnection::run():com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.NoRouteToHostException: No route to host (Host
unreachable)
2022-11-09 10:27:51 : (pool-2-thread-6) com.ibm.license.mgmt.vmmanager.vmware.VMMServiceConnection::connect::Some error occured during connecting to VM Manager: https://172.30.141.244/sdk
2022-11-09 10:27:51 : (pool-2-thread-6) com.ibm.license.mgmt.vmmanager.vmware.VMwareConnector::retrieveData:com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.NoRouteToHostException: No route to host
(Host unreachable)

2

What is the VCenter or ESX version? If it’s 5.5 or above, the connection format should be https://{manager-host}/sdk/vimService.wsdl .
The VM Manager tool runs by default on the BigFix server and in some instances on the BFI server (if separate from the BigFix server). Depending on where the VM Manager tool is running (this can be verified by the “Computer ID of the VM Manager Tool” in BFI -> Management -> VM Managers panel

Login to the server and check if it can reach the above VM Manager IP address. Also from a browser (preferably from the server), run the VM Manager URL and see if it can be reached

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