Upgrade to 8.1.608

(imported topic written by burdenuik91)

Upgraded to 8.1.608 a couple of days ago, had to use besremove to uninstall install generator, server, console and client due to an error message received when installing using the generator (Setup could not find a file on the specified path or disk

Unable to locate file: c:\users\administrator\appdata\local\temp\6\

{89ED8087-0412-484D-A065-E2BF5BFCA76A}\server.msi)

For info - running a remote DB on SQL Server 2008, SQL authentication, Bes server on Windows 2008 R2

Upgrade appeared OK, no errors during install, however diag tool reported the following error on BESMirrorRequest plugin:

Test Failed: BESMirrorRequest Plugin

Reason: The HTTP request failed with error HTTP error accessing url http://127.0.0.1:52311/cgi-bin/bfenterprise/BESMirrorRequest.exe: The operation timed out (error 12002)

Loaded console, deployed relay upgrade and custom action as master operator - action status is after 24 hours (expect to see status update after 30 mins).

Checked server client log - have the following failed to sync sites:

00:09:23 +0100 - actionsite (http://ourbesserverfqdn:52311/cgi-bin/bfgather.exe/actionsite)

FAILED to Synchronize - Tivoli Endpoint Manager could not verify the authenticity of the site content. - class NotASignedMessage - gather url - http://127.0.0.1:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://ourbesserverfqdn:52311/cgi-bin/bfgather.exe/actionsite&Time=08Jun00:09:23&rand=6a03d56c&ManyVersionSha1=be8155d539faf32bd98de4b6882a44e4549c4a66

At 00:13:31 +0100 - CustomSite_FileOnlyCustomSite_CPMAutoUpdate (http://ourbesserverfqdn:52311/cgi-bin/bfgather.exe/CustomSite_FileOnlyCustomSite_CPMAutoUpdate)

FAILED to Synchronize - Tivoli Endpoint Manager could not verify the authenticity of the site content. - class NotASignedMessage - gather url - http://127.0.0.1:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://ourbesserverfqdn:52311/cgi-bin/bfgather.exe/CustomSite_FileOnlyCustomSite_CPMAutoUpdate&Time=08Jun00:13:31&rand=f85bd314&ManyVersionSha1=e8bb495a673d228aa57266707b5113104b8f8ef6

At 00:13:32 +0100 - opsite39 (http://ourbesserverfqdn:52311/cgi-bin/bfgather.exe/opsite39)

FAILED to Synchronize - Tivoli Endpoint Manager could not verify the authenticity of the site content. - class NotASignedMessage - gather url - http://127.0.0.1:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://ourbesserverfqdn:52311/cgi-bin/bfgather.exe/opsite39&Time=08Jun00:13:32&rand=76013b40&ManyVersionSha1=9f7c9d828e4f13b138b44b9dc8f1aed5466c4a53

At 00:16:55 +0100 - actionsite (http://ourbesserverfqdn:52311/cgi-bin/bfgather.exe/actionsite)

Other sites are syncing OK.

License is up to date, expires 2013…

Have found a couple of articles which kinda refer to the notasigned message error but unable to fix…

Have posted to IBM support, still down after 36 hours…any ideas why this error occurs/fix?

Cheers…

(imported comment written by burdenuik91)

Spoke with support - had to slash and burn, reinstall server/console/client.

BESremove didn’t totally remove all server prog files, back up and running now…

(imported comment written by StacyLee)

What did you upgrade from? Is this a one time bug or a known bug?

(imported comment written by burdenuik91)

Upgraded from 8.0.608, wasn’t confirmed if this was a bug or not or just BESremove not fully deleting the 8.0.608 prog files