Upgrade Symantec to version 10

Usage and Config Platform
1

(imported topic written by wolverine23)

Hi,

I have a problem when I try to deploy symantec 10

The action is:

wait “\mynullsesionserver\setup.exe” /s /V"/l*v c:\SAV_Installation.log REBOOT=ReallySupress ADDLOCAL=SAVMain,SAVUI,SAVHelp,NotesSnapin,QClient MIGRATESETTINGS=0 RUNLIVEUPDATE=0 SERVERNAME=mynullsessionserver /QN"

The relevance is:

((name of it = “Win2000” and csd version of it = “Service Pack 4”) or (name of it = “WinXP” and csd version of it = “Service Pack 2”) or (name of it = “Win2003”)) of operating system AND size of ram / (1024 * 1024) >= 120 AND free space of drive of windows folder > 200 * (1024 * 1024) and exists folder “C:\Documents and Settings\All Users\Application Data\Symantec” AND (version of file “C:\Program Files\Internet Explorer\iexplore.exe” >= “6”)

In some computers it is working fine, but others machines in the bigfix log say not relevant.

Not Relevant -Upgrade Symantec Antivirus to Version 10.1.6

At 08:41:06 -0500 - opsite104 (http://myserver:52311/cgi-bin/bfgather.exe/opsite104)

Command succeeded wait “\mynullsessionserver\setup.exe” /s /V"/l*v c:\SAV_Installation.log REBOOT=ReallySupress ADDLOCAL=SAVMain,SAVUI,SAVHelp,NotesSnapin,QClient MIGRATESETTINGS=0 RUNLIVEUPDATE=0 SERVERNAME=mynullsessionserver /QN"

I am sure that all computers I’m pushing are relevant, I tried to send once again an action with the computers showed like not relevant in the bigfix log and some computers work and others back not relevant message, also

I tried to send once again the same computers not relevant without relevance only the command to install it and some computers work and others not.

Any idea,

Thanks in advance

wolverine.

2

(imported comment written by brolly3391)

Hello Wolverine,

You could move your check for space into your action script. This might help pinpoint the point of failure.

Action script:

//checking for free spage

continue if {free space of drive of windows folder > 200 * (1024 * 1024)}

//installing

wait “\mynullsesionserver\setup.exe” /s /V"/l*v c:\SAV_Installation.log REBOOT=ReallySupress ADDLOCAL=SAVMain,SAVUI,SAVHelp,NotesSnapin,QClient MIGRATESETTINGS=0 RUNLIVEUPDATE=0 SERVERNAME=mynullsessionserver /QN"

You also say that some computers will fail randomly even with the relevance removed from the action. When these fail, are there any hints in the c:\SAV_Installation.log that might give us a clue as to why they are failing?

Cheers,

Brolly.

3

(imported comment written by jessewk)

Wolverine,

You actions will generally be much more successful if you use a download rather than a null session share. Here are some examples:

http://forum.bigfix.com/viewtopic.php?id=492

http://forum.bigfix.com/viewtopic.php?id=442

http://forum.bigfix.com/viewtopic.php?id=141

Null session have a lot of disadvantages, particularly inefficent network bandwidth usage, instability, authentication problems, and security. I would recommend hosting your files on the BES Server and setting your action to download through the relay architecture. Hopefully that will some some of your problems.

Also, see this post for somebody who successfully installed Symantec 10.

http://forum.bigfix.com/viewtopic.php?id=127

-Jesse

4

(imported comment written by wolverine23)

Thanks Brolly33 and Jessewk,

I appreciate your time,

I was doing test with this and it is working fine, the installation is faster and clean.

However I have some problems with a little machines, don’t worry those problems are refered about old symantec installation according symantec documentation.

Action script

//parent server request

action parameter query “ParentServerName” with description “Please enter the Symantec Parent Server”

download http://mybesserver:52311/Software/Symantec/SYM10/SAV1016.exe

continue if {(size of it = 36793680 and sha1 of it = “6120b8b0d16897d350e49fee8955d5d5d17d07e4”) of file “SAV1016.exe” of folder “__Download”}

// unpacking

wait “__Download/SAV1016.exe”

// installing from system drive

wait “c:\savtemp\setup.exe” /s /V"/l*v c:\SAV_Installation.log REBOOT=ReallySupress ADDLOCAL=SAVMain,SAVUI,SAVHelp,NotesSnapin,QClient MIGRATESETTINGS=0 RUNLIVEUPDATE=0 SERVERNAME={(parameter “ParentServerName” of action)} /QN"

//remove folder installation

delete __appendfile

appendfile @echo off

appendfile rd “C:\SAVTemp” /s /q

delete remove.bat

copy __appendfile remove.bat

waithidden cmd.exe /c remove.bat

regards

wolverine