Unable to take remote assistance via Bigfix

(imported topic written by sandesh91)

Hi Team

May i request you to kindly guide on below issue which we are facing currently.

Issue is we are not able to take remote session of other workstations, we have check with above mention relevance but its did not work and giving attach error :" A Programme could not start try again"

Please find the attachment for your reference.

(imported comment written by sandesh91)

kindly provide the updates on above issue.

(imported comment written by BES_Suresh91)

Could you provide more details in regarding the issue?