Unable to gather/License server issues?

(imported topic written by burdenuik91)

Has anyone had any problems with their BES Servers failing to gather sites in the past week?

Have the following exception errors in gatherdb.log for all our sites

Tue, 26 Jul 2011 11:15:23 +0100 – OpenSSL Initialized (Non-FIPS Mode)

Tue, 26 Jul 2011 11:16:35 +0100 – Beginning import of version 2052 of site Client Manager for Anti-Virus

Tue, 26 Jul 2011 11:16:54 +0100 – Unexpected exception during gather of site BigFix Client Compliance Configuration: Windows Error: The server returned an invalid or unrecognized response

Tue, 26 Jul 2011 11:17:01 +0100 – Unexpected exception during gather of site BES Inventory and License: Windows Error: The server returned an invalid or unrecognized response

Tue, 26 Jul 2011 11:17:04 +0100 – Unexpected exception during gather of site BES Asset Discovery: Windows Error: The server returned an invalid or unrecognized response

Transferred existing server with remote DB to new server and local DB last Tuesday, can send out new actions OK, but unable to gather and expected fixlets/tasks which should appear relevent (install Trend CPM server) are not appearing so.

Raised issue with support and they’ve ackowledged a problem when migrating the license server, which still appears down.

Just wanted to check if others are having the same problem or this is linked to our migration - I’d have expected to see similar messages if it’s a global issue though…

(imported comment written by BenKus)

We switched to an IBM licensing server and there was some issue, but I thought it was resolves shortly afterwards… I will check on it…

Ben

(imported comment written by burdenuik91)

Thanks Ben, found out the issue is not related to license server - corrupt gather process, have cleared out sites and regathered successfully, problem most likely linked with BES server migration

(imported comment written by Yuvaraj_Devadass)

I am having the same issue. how to cleared out the sites?

(imported comment written by scott_coleman91)

What was the resolution to this? I am having the same issue.

Fri, 05 Aug 2011 16:33:26 -0400 – Unexpected exception during gather of site BES Support: Windows Error: The server returned an invalid or unrecognized response