Unable to deploy the MSI in Windows 2000 using the BES Client

Usage and Config Platform
1

(imported topic written by CH73_Shunmuga_Sundaram)

Hey all,

I have a MSI package and i am running the “msiexec /i fullpath of the package /qn” command in bigfix. This is fine in all the Windows XP system. but this command failed in windows 2000 system. I am getting the following error message

"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2103. "

but if i login as administrator and run the same command in command prompt then the msi is getting installed. but i am not able to install the msi through the BigFix Client.

Kindly help me to resolve the issue

Thanks

SatSun

2

(imported comment written by BenKus)

Hey Satsun,

I think the problem is that your MSI package is trying to install using “per-user” mode…

See:

http://www.appdeploy.com/msierrors/detail.asp?id=143

I think if you add ALLUSERS=1, it might help (but I am not sure):

“msiexec /i fullpath of the package /qn ALLUSERS=1”

Ben

3

(imported comment written by CH73_Shunmuga_Sundaram)

Hi Ben Kus,

Thanks for your help… How can i set ALLUSER mode in the msi package?

Please help me

Thanks & Regards

Sundaram. D

4

(imported comment written by BenKus)

Hi Sundaram,

I am not an expert in msis, but I think there are lots of tools that let you do it…

But did you try my suggestion above?

“msiexec /i fullpath of the package /qn ALLUSERS=1”

Ben