Trying to push patch that requires user to accept terms

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1

(imported topic written by kmdawson052291)

I need to push a patch from Microsoft, KB907306, to multiple computers. Used the software distribution wizard, but the patch hangs at “running.” Turns out when installing manually the user (administrator) gets a popup that asks them to “accept the terms.” We are assuming this is where the patch is hanging. Does anyone know a way around this using BigFix? Something a newbie can handle.

Thanks.

2

(imported comment written by MattBoyd)

Can we see your action script? Are you using the “/quiet” switch?

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(imported comment written by kmdawson052291)

download http://NGFLBIGFIXSVR.fl.ng.ds.army.mil:52311/Uploads/9e0ff0787f980d945db05707ff41d94adeb4eee5/07119_Webfldrs-KB907306-ENU_Updatedexe.tmp

continue if {(size of it = 2089514 AND sha1 of it = “9e0ff0787f980d945db05707ff41d94adeb4eee5”) of file “07119_Webfldrs-KB907306-ENU_Updatedexe.tmp” of folder “__Download”}

extract 07119_Webfldrs-KB907306-ENU_Updatedexe.tmp

wait __Download\07119_Webfldrs-KB907306-ENU_Updated.exe

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(imported comment written by MattBoyd)

Try changing your wait command to this: wait __Download\07119_Webfldrs-KB907306-ENU_Updated.exe /quiet

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(imported comment written by kmdawson052291)

Thanks. Will try that. I think I had tried /S before; not sure what the difference is between the two.

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(imported comment written by kmdawson052291)

Now I am getting “Failed”. Log says:

Command succeeded (Using download manager collected file) download http://NGFLBIGFIXSVR.fl.ng.ds.army.mil:52311/Uploads/9e0ff0787f980d945db05707ff41d94adeb4eee5/07119_Webfldrs-KB907306-ENU_Updatedexe.tmp (fixlet 13131)

Command succeeded (evaluated true) continue if {(size of it = 2089514 AND sha1 of it = “9e0ff0787f980d945db05707ff41d94adeb4eee5”) of file “07119_Webfldrs-KB907306-ENU_Updatedexe.tmp” of folder “__Download”} (fixlet 13131)

Command failed (Unable to extract file. Named file not found in __Download folder) extract 07119_Webfldrs-KB907306-ENU_Updated.exe (fixlet 13131)

At 08:07:52 -0400 -

ActionLogMessage: (action 13131 ) ending action

At 08:07:52 -0400 - actionsite (http://NGFLBIGFIXSVR.fl.ng.ds.army.mil:52311/cgi-bin/bfgather.exe/actionsite)

Not Relevant - Software Distribution - Deploy: MDPV RCAS2 (fixlet:13131)

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(imported comment written by MattBoyd)

I think you need to change:

extract 07119_Webfldrs-KB907306-ENU_Updated.exe

back to:

extract 07119_Webfldrs-KB907306-ENU_Updatedexe.tmp

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(imported comment written by kmdawson052291)

Thanks! It came back as completed so maybe that did the trick. Checking now.