I’m in the earliest stages of moving our TRC from a P2P installation to managed with AD credentials. I have the server installed and configured for AD groups and authentication, user groups, target groups, permissions, and a target configuration task. I can successfully use the TRC server’s web console to launch a remote control session, via the Java Webstart download.
However, the IEM Console’s right-click menu doesn’t work for launching a session against the same client. Is says “Session rejected because the provided credentials are invalid.” However, the IEM Console session is authenticated with the same AD credentials as the web console session.
Any suggestions? I’ve looked in the target settings, and I don’t see anything readily applicable. Any hints are appreciated.
The right-click menu method of launching a RC session only supports P2P connections, so the target in your environment is probably configured to only allow managed sessions and this is the reason why the P2P session is being refused.
You can configure the targets to accept P2P connections as well as managed sessions, setting the AllowP2P key in the registry to yes, or through the target settings wizard setting “Allow peer to peer mode” to Always.
If you just want managed sessions but still want to start sessions from the IEM console, a possible way would be to modify or create a new right-click menu entry that would use the RC CLI tools, wrc.exe in particular for this case, to start the managed session. The challenge here would be how to provide the user credentials because wrc needs be provided the user name and password to authenticate with the RC server as part of its command line parameters. You can find more information about the wrc command at http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.1/Remote_Control/RC_CUser_Guide/rcusrwrccommand.html
