TEM patching probolem - delay in downloads

(imported topic written by hosmar)

Hi, We are facing problem with patching where the patches are getting downloaded to the client on time leading to failure of the installation during the maintenance window, what can be done to rectify this issue.

(imported comment written by AvijitPatra)

You can use the File Pre Cache wizard to pre cache the patches to the adjacent relays.

(imported comment written by hosmar)

We tried it and even then we face the same problem. Moreover it also says the pre-caching is unavailble for the patches.

(imported comment written by liuhoting)

What fixlets are you trying to use the Pre Cache Wizard with? I wonder if there’s some sort of weird bug preventing you from precaching stuff.

If I remember correctly the wizard itself is pretty simple. It just helps you write the precache statements in actionscript. If the wizard is somehow freaking out you could easily write the precache actions yourself as long as there was a download in the fixlet somewhere.

(imported comment written by hosmar)

please see some of the patches and also error message

(imported comment written by liuhoting)

Looking at this briefly, I don’t think actionscript in those fixlets download anything with an http url, and I think that’s what the precache wizard recognizes. I’m not sure if there’s something else on SUSE patching that gets done typically.

(imported comment written by hosmar)

Lemme have a loot at the action script of MS Fixlets to see if the action scripts have the Http: // url in it.

(imported comment written by zevanty)

liuhoting is correct that the Precache wizard does not work on the Suse patches since it does not use the standard download commands. The tool to use for precaching is the Suse Download Cacher, which you can find here -
http://www-01.ibm.com/support/docview.wss?uid=swg21506059

Keep in mind that Suse downloads are slow in general due to the fact that Novell (Suse’s parent company) does not provide direct download links, so our download plugins require a lot of site navigation and authentication before it can actually download the file.

(imported comment written by hosmar)

How to install this ?? or is there a step by step procedure to use this?? Not sure how to use it.

(imported comment written by Steve_M02)

Hi Hosmar.

The SUSE Download Cacher is an executable tool, not something to install. You just download it and call it from a command line on a system. You can give it no parameters and step through the prompts it provides or provide it a number of command line switches when you run it or write a config file to refer to. The files it downloads afterwards must be put in your TEM server cache.

Otherwise, I’m not sure if I can say it otherwise much clearer than what the site linked above says. Good luck

(imported comment written by hosmar)

Hi Steve,

Thanks for that. I also found another article which says about a download plugin service for Linux contents

http://www-01.ibm.com/support/docview.wss?uid=swg21506196

Is this similar to the above tool? Since we are alreay using V 8.2

(imported comment written by vpetrell)

Have you had any further luck downloading your SUSE patches?

Product claims to support SUSE patching but has is anyone actually using it successfully?

(imported comment written by Steve_M02)

We also see the same time troubles patching SLES in a timely fashion and are looking into the SLES Cacher tool. We would be happy to hear tips from others in patching SLES.