TEM 8.2 Client Application Error (Resolved)

(imported topic written by YMC)

Hi,

Recently I have a number TEM clients are failing suddenly since March 03 2014.

Sample of log:

Log Name: Application

Source: Application Error

Date: 07/03/2014 12:27:41 AM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: aaabbb

Description:

Faulting application name: BESClient.exe, version: 8.2.1409.0, time stamp: 0x51cbef6a

Faulting module name: BESClient.exe, version: 8.2.1409.0, time stamp: 0x51cbef6a

Exception code: 0xc0000005

Fault offset: 0x001d1de8

Faulting process id: 0xc9c

Faulting application start time: 0x01cf3957d413fdad

Faulting application path: C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe

Faulting module path: C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe

Report Id: 3cf46443-a54c-11e3-aeed-18a905f53026

Event Xml:

<Provider Name="Application Error" />



<EventID Qualifiers="0">1000</EventID>



<Level>2</Level>



<Task>100</Task>



<Keywords>0x80000000000000</Keywords>



<TimeCreated SystemTime="2014-03-06T16:27:41.000000000Z" />



<EventRecordID>35427</EventRecordID>



<Channel>Application</Channel>



<Computer>aaabbb</Computer>



<Security />
<Data>BESClient.exe</Data>



<Data>8.2.1409.0</Data>



<Data>51cbef6a</Data>



<Data>BESClient.exe</Data>



<Data>8.2.1409.0</Data>



<Data>51cbef6a</Data>



<Data>c0000005</Data>



<Data>001d1de8</Data>



<Data>c9c</Data>



<Data>01cf3957d413fdad</Data>



<Data>C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe</Data>



<Data>C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe</Data>



<Data>3cf46443-a54c-11e3-aeed-18a905f53026</Data>

Thanks

(imported comment written by YMC)

problem traced to problematic analyse/property.

unable to query process with System owner.