TEM 8.1.551 - Windows 7 Compatibility Dashboard Broken

(imported topic written by SystemAdmin)

We get an error:

Error Alert

An error occurred while evaluating relevance.

Singular expression refers to nonexistent object.

(imported comment written by JasonHonda)

I’m not able to reproduce that error myself. You can try seeing if the relevance statement that caused the error was logged in the dashboards log. CTRL+ALT+SHIFT+D will bring up the Flash debug menu and you can “View Dashboard Log” and see if it logged the relevance statement that threw the error and report back.

(imported comment written by SystemAdmin)

Jason - hope this is what you wanted:

2/16/2011 13:14:05.329

ERROR

Win7 (JS)

BFEvaluateRelevance Error: Singular expression refers to nonexistent object.

onSuccess: (function() {functionToBind.apply(objToBindTo,arguments);})…

relevance: (multiplicity of it as string & “,” & it) of unique values of values of (results ( item 1 of it , applicable computers of item 0 of it )) whose (not error flag of it) of (it , property 1 of it) of fixlet 2 of bes site whose (name of it = “Windows 7 Migration”)

2/16/2011 13:14:05.507

ERROR

Win7 (JS)

BFEvaluateRelevance Error: Singular expression refers to nonexistent object.

onSuccess: (function() {functionToBind.apply(objToBindTo,arguments);})…

relevance: (multiplicity of it as string & “,” & it) of unique values of values of (results ( item 1 of it , applicable computers of item 0 of it )) whose (not error flag of it) of (it , property 7 of it) of fixlet 2 of bes site whose (name of it = “Windows 7 Migration”)

2/16/2011 13:14:05.551

ERROR

Win7 (JS)

BFEvaluateRelevance Error: Singular expression refers to nonexistent object.

onSuccess: (function() {functionToBind.apply(objToBindTo,arguments);})…

relevance: (multiplicity of it as string & “,” & it) of unique values of values of (results ( item 1 of it , applicable computers of item 0 of it )) whose (not error flag of it) of (it , property 2 of it) of fixlet 2 of bes site whose (name of it = “Windows 7 Migration”)

2/16/2011 13:14:05.566

ERROR

Win7 (JS)

BFEvaluateRelevance Error: Singular expression refers to nonexistent object.

onSuccess: (function() {functionToBind.apply(objToBindTo,arguments);})…

relevance: (multiplicity of it as string & “,” & it) of unique values of values of (results ( item 1 of it , applicable computers of item 0 of it )) whose (not error flag of it) of (it , property 2 of it) of fixlet 1 of bes site whose (name of it = “Windows 7 Migration”)

2/16/2011 13:14:05.581

ERROR

Win7 (JS)

BFEvaluateRelevance Error: Singular expression refers to nonexistent object.

onSuccess: (function() {functionToBind.apply(objToBindTo,arguments);})…

relevance: (multiplicity of it as string & “,” & it) of unique values of values of (results ( item 1 of it , applicable computers of item 0 of it )) whose (not error flag of it) of (it , property 3 of it) of fixlet 1 of bes site whose (name of it = “Windows 7 Migration”)

2/16/2011 13:14:05.599

ERROR

Win7 (JS)

BFEvaluateRelevance Error: Singular expression refers to nonexistent object.

onSuccess: (function() {functionToBind.apply(objToBindTo,arguments);})…

relevance: (multiplicity of it as string & “,” & it) of unique values of values of (results ( item 1 of it , applicable computers of item 0 of it )) whose (not error flag of it) of (it , property 1 of it) of fixlet 1 of bes site whose (name of it = “Windows 7 Migration”)

(imported comment written by JasonHonda)

Those are pretty standard relevance statements just pulling results from analyses. Without looking too deep, it’s probably not finding the analysis like normal. Is the analysis in that site activated and appear to be working right, maybe it got deactivated or messed up or some setting in that site was messed up on upgrade?

(imported comment written by SystemAdmin)

Finally got back to this. Looks like something got messed up during the upgrade. It seems to be working now, sort of. It downloads the latest file from MS and runs it on the workstations, but nothing comes up as compatible in the analysis column.

Apps we would expect to show up:

Microsoft Office 2007 Pro Plus SP2 - excel row 11991

Adobe Flash Player 10.2 - excel row 772

iTunes 10.2 - excel row 9760

So it looks like the name matching is now the problem. Seems odd we don’t have a single match.