SSL not working

(imported topic written by RadekChan)

I am trying to configure my web report to use SSL.

When I set _WebReports_HTTPServer_UseSSLFlag = 1, and restart it.

The BESReport is up, but It is no longer to listen to port 52312.

I checked the log, and found this error.

HTTPServer error: No such file or directory; system lib; system lib (class OpenSSLError)

When I change back to 0. It is able to use "https://server-name:52312’ . And it ask for cert exception as I am using self-signed cert. So I assume it is working.

But when I click on
"Administration"
->
“User Management”
->
“Active Directory Permissions”
. It still showing the message below.

Because SSL is not enabled, Active Directory user credentials will be sent to Web Reports in the clear. Learn how to enable SSL.

I am not sure what happen and is SSL working or not…

(imported comment written by IanR2974)

Hi,

When you enable SSL check the value of HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BigFix\EnterpriseClient\Settings\Client_WebReports_HTTPServer_PortNumber on your server as this will indicate which port needs to be used in the web address. I may be wrong but i have a sneaky suspision this automatically changed to 443 when i did it on our infrastructure.

If you havent already have a look at this site which helps you through the process of enabling SSL for Web Reports:

http://www-01.ibm.com/support/docview.wss?uid=swg21505848

I hope this helps,

Ian

(imported comment written by IanR2974)

I shoould mention just in case that the registry path is for a 64 bit machine if you are using a 32 bit one it will be
HKLM\Software\BigFix\EnterpriseClient\Settings\Client_WebReports_HTTPServer_PortNumber

(imported comment written by RadekChan)

Yes, I configured the port number. But not working. I tried to use port 443, but still bad.

(imported comment

Just to confirm when you changed the port in the regisrty to 443 using the above key. Did you use the address
https://server-name
or
https://server-name
:443