SQL server

(imported topic written by suresh.h@techsa.net)

Hi

Im installing a new BES deployment with an existing remote SQL server

Im going through the install process where i enter details of the sql server and a user that has been created specifically for bigfix.

however when i go ahead with the install i come to a point where it asks me to create a password for the sa account of this database (attached screen shot).

we would like to know what is the SA password that it asks me to change considering im not using the SA account at all and the SA account on the database server isnt really blank (checked with the DB admin as well as tried creating a System DSN with a Blank SA password)

Thanks a lot

(imported comment written by BenKus)

Hi suresh,

The installer will prompt you to make a password if it thinks the sa password is blank… I am not sure why it thinks it is blank if it really is not (I haven’t heard of this issue before)… what happens if you type in a password?

Ben

(imported comment written by suresh.h@techsa.net)

Hi Ben, we did not put in the actual password as the setup is a Production environment. This is happening with the new installer build 8.0.627.0. We tried out the 8.0.584.0 build with a remote database conectivity in a test environment and did not encounter this problem. Could this be an issue with the latest build and remote database connectivity ?

Thx

(imported comment written by BenKus)

Hi suresh,

I am not sure what the issue is, but we can’t seem to be able to reproduce it… Perhaps you can call support and they can help you troubleshoot.

Thanks,

Ben