V9.2
The action: Server sends 2 files(1.txt and 2.bat) to the client computer folder c:\tmp and then copy 1.txt to desktop by running 2.bat.
The action ran successfully on UAT. But when ran on PRD, the status was always not reported and the client never ran the 2.bat even there was no folder c:\tmp created on client. So it seems that the server failed to send the files to client… I do not why.
pls give me some tips,thanks .
Hi
whose desktop are you sending it to?
Paul
hi,paulB,
Administrator’s desktop of client pc.
I run the action at 2015-06-28 21:20:30, but it finished at 2015-06-29 08:02:30…
I checked the client log. The ran time was 08:02.
why…
I’d suggest opening a PMR to troubleshoot, however if the Agent did not receive a notification of the action, that would be one way in which an action’s execution may be delayed (the Client periodically checks for new content on its own, but will be much more responsive if it is able to receive the UDP notification).