Skype 5.8.31.156 Business Version - Failed

(imported topic written by SystemAdmin)

We attempted to deploy the latest release of Skype (5.8.31.156) to our environment, but recieved failures on all tested computers. The issue seems to be related to a key created for “Skype Click to Call” in the uninstall hive of the registry. This can be solved by adding “™” after Skype (see below). I have created a custom copy and modified the action in order for us to patch. If anyone else has this issue, this is likely why. Hopefully this can be resolved soon by IBM.

q: name of key whose (value “DisplayName” of it as string contains “Skype” and name of it starts with “{”) of key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall” of registry

A: {B6CF2967-C81E-40C0-9815-C05774FEF120}

E: Singular expression refers to non-unique object.

q: name of key whose (value “DisplayName” of it as string contains “Skype™” and name of it starts with “{”) of key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall” of registry

A: {EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}

T: 5.536 ms

(imported comment written by Xie_Ran91)

Thank you so much for reporting this issue and providing a solution for it. We have verified it and modified the fixlet.

(imported comment written by SystemAdmin)

Thanks very much for the information.

We have verified the problem and updated our fixlet.