Site Subscription Issues

(imported topic written by SystemAdmin)

I have a custom site: - CF - BRTC which seems to be giving me some troubles.

I select a computer, elect to Modify Custom Site Subscriptions…, chose - CF - BRTC from the list, click OK, my password and off we go.

The action completes successfully, but if I look at the computer’s properties, - CF - BRTC is not listed among the sites said system is subscribed to.

In the registry there exists the key name, HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\Settings\CustomSites\CustomSite_-2d_CF_-2d_BRTC with the information I would expect to see for a subscribed site.

I have about 20 other sites created and they all seem to be funtioning properly.

I checked the .log file after performing the action and see no errors.

What else can I look for and/or try to get this to show up correctly?

Thanks