Sever Delay in "Last Report Time"

Usage and Config Platform
1

(imported topic written by khouck)

I’ve noticed that the most recent “Last Report Time” in the console is delayed by about an hour (ie current time is 11:00 and the most recent last report time is 10:00). The BufferDir folder is empty (I see events come in, but they are getting processed in a timely manner).

Any ideas?

Specs:

The server is running Win2k3 SP2, two P4 3.8GHz dual-core processors, 3.5G RAM, SQL 2005 (running locally); +10G free of drive space on the application drive and the SQL drive. The version of BigFix we are running is 7.2.1.357 (the clients are still 7.1.1.315); +10,200 clients.

Thanks,

Kevin

2

(imported comment written by SystemAdmin)

You should start by looking at the BES Client log file.

Look for:

  1. Communication errors

  2. Report Posted messages occurring

If the client is posting regularly, than you should check the BES Relay it is reporting into.

3

(imported comment written by khouck)

As a follow-up to this, I was looking in the wrong folder. At the time, the bufferdir folder was actually backed-up. I don’t know why it was like that, but it finally caught up.