Anyone else notice the right-click console customization for “Open Client Log” doesn’t work on x64 servers? Based on what I can tell it SHOULD work, but I get a “The system cannot find the path specified” error in notepad when I try it. It works fine against 2003, WinXP, 2000, etc… machines.
Here is the ShellCommandRelevance Value that it came shipped with:
“notepad.exe %22\” & (value of property results whose (name of property of it = “DNS Name” ) of current computer) & “\C$\Program Files” & (if (exists property results whose (name of property of it = “Full Operating System Name and Service Pack Level - Windows” and exists value of it and (value of it as lowercase contains “x64” or value of it as lowercase contains “64-bit”) ) of current computer) then " (x86)" else “”) & “\BigFix Enterprise\BES Client__BESData__Global\Logs” & year of current date as string & month of current date as two digits as string & day_of_month of current date as two digits as string & “.log%22”
#1 Create a new System Property called “OS Architecture - Windows”, with the following relevance:
(if (name of operating system as lowercase starts with “win”) then if (x64 of operating system) then “x64” else “x32” else “Non-Windows OS”)
#2 Send refreshes so machines start populating this property, or just wait until they do.
#3 Change the “Open Client Log” “ShellCommandRelevance” value in the registry to the following:
“notepad.exe %22\” & (value of property results whose (name of property of it = “DNS Name” ) of current computer) & “\C$\Program Files” & (if (exists property results whose (name of property of it = “OS Architecture - Windows” and exists value of it and (value of it as lowercase contains “x64”) ) of current computer) then " (x86)" else “”) & “\BigFix Enterprise\BES Client__BESData__Global\Logs” & year of current date as string & month of current date as two digits as string & day_of_month of current date as two digits as string & “.log%22”
I’ve attached a registry file that will update this menu option for you.
I have tried all the steps provided by you in the previous post but unable to opne client log on windows 64 bit machine.
I have create custom porperty “OS Architecture - Windows” using manage property by clicking on tools and then click on manage properties by giving your relevance.
Send refresh to the target computer. it reported after that.
Now I change the respsctive regisrty value by giving the shellcoammndrelevance script but unable to access the client log of 64 bit machine.