Hi,
I’ve recently attempt to apply firefox patch on one of my RHEL 6 server.
The downloads completes and the action script shows every script as completed but the action fails. I couldn’t able to find out the possible reason for this failure.
Below are the client logs
Current Date: September 4, 2015
Client version 9.2.0.363 built for RedHat 5 x86_64
Current Balance Settings: Use CPU: True Entitlement: 0 WorkIdle: 10 SleepIdle: 480
ICU data directory: ‘/var/opt/BESClient’
ICU init status: SUCCESS
ICU report character set: UTF-8
ICU fxf character set: UTF-8
ICU local character set: UTF-8
ICU transcoding between fxf and local character sets: DISABLED
ICU transcoding between report and local character sets: DISABLED
At 00:01:04 +0500 -
Report posted successfully
At 00:07:13 +0500 -
Report posted successfully
At 00:11:48 +0500 -
Report posted successfully
At 00:16:11 +0500 -
Report posted successfully
At 00:22:08 +0500 -
Report posted successfully
At 00:22:26 +0500 -
GatherActionMV command received. Version difference, gathering action site.
At 00:22:27 +0500 - actionsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/actionsite)
Downloaded ‘http://viftech-TEM.pk.viftech.int:52311/bfmirror/bfsites/manydirlists_1/__diffsite_95e815d1541bf6f358cfffbe66ab3af0d0c09d09_to_9e071a3a594a8964cbefe784f8a6afaa94c0de17’ as ‘__TempUpdateFilename’
Gather::SyncSiteByFile merging files - count: 1
At 00:22:27 +0500 -
Successful Synchronization with site ‘actionsite’ (version 136) - ‘http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/actionsite’
At 00:22:28 +0500 - actionsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/actionsite)
Relevant - Encryption Analysis for Clients (fixlet:70)
At 00:23:32 +0500 -
Report posted successfully
At 00:26:37 +0500 -
Report posted successfully
At 00:31:03 +0500 -
Report posted successfully
At 00:32:59 +0500 -
DownloadPing command received (ID=71)
At 00:36:54 +0500 -
Report posted successfully
At 00:41:21 +0500 -
Report posted successfully
At 00:45:51 +0500 -
Report posted successfully
At 00:51:36 +0500 -
Report posted successfully
At 00:55:59 +0500 -
Report posted successfully
At 00:56:01 +0500 -
GatherHashMV command received.
At 00:56:02 +0500 - mailboxsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/mailboxsite10130387)
Downloaded ‘http://viftech-TEM.pk.viftech.int:52311/mailbox/files/d6/58/d658eee81b1d0ba0f07761729ccc36272d2802ff’ as ‘Action 72.fxf’
Gather::SyncSiteByFile adding files - count: 1
At 00:56:02 +0500 -
Successful Synchronization with site ‘mailboxsite’ (version 1) - ‘http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/mailboxsite10130387’
Processing action site.
At 00:56:02 +0500 - mailboxsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/mailboxsite10130387)
Relevant - RHSA-2015:1693 - Firefox Security Update - Red Hat Enterprise 6.0 (x86_64) (fixlet:72)
At 00:56:03 +0500 -
ActionLogMessage: (action:72) Action signature verified for Downloads
ItemizedDownloadsAvailable: false (action id 72)
At 00:56:06 +0500 -
DownloadCRCPing command received
At 00:56:11 +0500 -
DownloadCRCPing command received
At 00:57:06 +0500 -
Report posted successfully
At 00:59:20 +0500 -
DownloadCRCPing command received
At 00:59:21 +0500 -
ItemizedDownloadsAvailable: true (action id 72)
ItemizedDownloadsAvailable: true (action id 72)
ActionLogMessage: (action:72) Non-Distributed - DownloadsAvailable
ActionLogMessage: (action:72) Submitting download request
ActionLogMessage: (action:72) Download url: ‘http://software.bigfix.com/download/bes/dep/rhel/yum/6Server/x86_64/201508310156_primary.sqlite.bz2’
ActionLogMessage: (action:72) Download url: ‘http://software.bigfix.com/download/bes/dep/rhel/yum/6Server/x86_64/201508310156_EDR_PackageSpec.bz2’
ActionLogMessage: (action:72) Download url: ‘http://software.bigfix.com/download/bes/dep/rhel/yum/6Server/x86_64/201508310156_repomd.xml’
At 00:59:56 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 01:00:04 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 9 seconds.
ItemizedDownloadsAvailable: false (action id 72)
At 01:01:13 +0500 -
Report posted successfully
At 01:02:43 +0500 -
DownloadCRCPing command received
ItemizedDownloadsAvailable: true (action id 72)
At 01:02:49 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 01:02:55 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
ItemizedDownloadsAvailable: true (action id 72)
ActionLogMessage: (action:72) Non-Distributed - DownloadsAvailable
At 01:03:02 +0500 -
ActionLogMessage: (action:72) Submitting download request
ActionLogMessage: (action:72) Download url: ‘http://software.bigfix.com/download/bes/dep/rhel/yum/6Server/x86_64/201508310156_filelists.sqlite.bz2’
At 01:03:23 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 01:03:29 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 01:03:39 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 5 seconds.
At 01:03:45 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 01:03:58 +0500 -
ActionLogMessage: (action:72) Non-Distributed - DownloadsAvailable
ActionLogMessage: (action:72) Action signature verified for Execution
ActionLogMessage: (action:72) starting action
At 01:03:58 +0500 - actionsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/actionsite)
Command succeeded parameter “sitefolder” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” (action:72)
Command succeeded parameter “cwd” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” (action:72)
Command succeeded parameter “fixletid” = “2015169302” (action:72)
Command succeeded parameter “yumVersionOld” = “” (action:72)
Command succeeded parameter “EDR_RepodataManifest” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_RepodataManifest” (action:72)
Command succeeded parameter “EDR_YumConfig” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumConfig_2015169302” (action:72)
Command succeeded parameter “EDR_YumRepos” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumRepos_2015169302” (action:72)
Command succeeded parameter “EDR_YumFilelists” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumFilelists_2015169302” (action:72)
Command succeeded parameter “EDR_RepodataSpec” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_RepodataSpec_2015169302” (action:72)
Command succeeded parameter “EDR_PackageSpec” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageSpec_2015169302” (action:72)
Command succeeded parameter “EDR_PackageMapping” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageMapping_2015169302” (action:72)
Command succeeded parameter “EDR_DeployDataDir” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/…/…/EDRDeployData/” (action:72)
Command succeeded parameter “EDR_YumResolveOutput” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumResolveOutput_2015169302” (action:72)
Command succeeded parameter “t0” = “firefox-38.2.1-1.el6_7.x86_64” (action:72)
Command succeeded parameter “packages” = “firefox-38.2.1-1.el6_7.x86_64” (action:72)
Command succeeded parameter “EDR_PackageList” = “firefox-38.2.1-1.el6_7.x86_64” (action:72)
Command started - wait /bin/bash “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/InstallPackages.sh” -f “2015169302” -m “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageMapping_2015169302” -r “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumResolveOutput_2015169302” -g “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumConfig_2015169302” -e “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” -l “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/…/…/EDRDeployData/” firefox-38.2.1-1.el6_7.x86_64 (action:72)
Command succeeded (Exit Code=1) wait /bin/bash “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/InstallPackages.sh” -f “2015169302” -m “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageMapping_2015169302” -r “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumResolveOutput_2015169302” -g “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumConfig_2015169302” -e “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” -l “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/…/…/EDRDeployData/” firefox-38.2.1-1.el6_7.x86_64 (action:72)
Command succeeded delete “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumConfig_2015169302” (action:72)
Command succeeded delete “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumRepos_2015169302” (action:72)
Command succeeded delete “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_RepodataSpec_2015169302” (action:72)
Command succeeded delete No ‘/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageSpec_2015169302’ exists to delete, no failure reported (action:72)
Command succeeded delete No ‘/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageMapping_2015169302’ exists to delete, no failure reported (action:72)
Command succeeded delete “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumResolveOutput_2015169302” (action:72)
At 01:03:58 +0500 -
ActionLogMessage: (action:72) ending action
At 01:03:58 +0500 - mailboxsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/mailboxsite10130387)
Not Relevant - RHSA-2015:1693 - Firefox Security Update - Red Hat Enterprise 6.0 (x86_64) (fixlet:72)
At 01:03:59 +0500 -
Report posted successfully
At 01:07:29 +0500 -
Report posted successfully
At 01:12:29 +0500 -
Report posted successfully
At 01:17:07 +0500 -
Report posted successfully
At 01:21:49 +0500 -
Report posted successfully
At 01:26:27 +0500 -
Report posted successfully
At 01:30:53 +0500 -
Report posted successfully
At 01:37:01 +0500 -
Report posted successfully
At 01:39:26 +0500 -
ForceRefresh command received. Version difference, gathering action site.
At 01:39:27 +0500 - actionsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/actionsite)
Downloaded ‘http://viftech-TEM.pk.viftech.int:52311/bfmirror/bfsites/manydirlists_1/__diffsite_9e071a3a594a8964cbefe784f8a6afaa94c0de17_to_c9ca442765657fc90e9e779c34d0d2259d2c3c5b’ as ‘__TempUpdateFilename’
Gather::SyncSiteByFile merging files - count: 1
At 01:39:27 +0500 -
Successful Synchronization with site ‘actionsite’ (version 141) - ‘http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/actionsite’
Gathering all operator/mailbox sites.
Successful Synchronization with site ‘mailboxsite’ (version 1) - ‘http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/mailboxsite10130387’
At 01:39:28 +0500 -
Report posted successfully
GatherActionMV command received. Version up to date, gathering skipped.
At 01:39:28 +0500 - actionsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/actionsite)
Relevant - YUM Transaction History (fixlet:73)
Relevant - YUM Logs (fixlet:74)
At 01:39:29 +0500 -
Full Report posted successfully
At 01:41:13 +0500 -
Report posted successfully
At 01:46:01 +0500 -
Report posted successfully
At 01:51:53 +0500 -
Report posted successfully
At 01:56:10 +0500 -
Report posted successfully
At 01:59:04 +0500 -
GatherHashMV command received.
At 01:59:05 +0500 - mailboxsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/mailboxsite10130387)
Downloaded ‘http://viftech-TEM.pk.viftech.int:52311/mailbox/files/b2/e3/b2e315c74c45b147b81c89928531d51ed658d3e3’ as ‘Action 75.fxf’
Gather::SyncSiteByFile adding files - count: 1
At 01:59:05 +0500 -
Successful Synchronization with site ‘mailboxsite’ (version 2) - ‘http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/mailboxsite10130387’
Processing action site.
At 01:59:06 +0500 - mailboxsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/mailboxsite10130387)
Relevant - RHSA-2015:1693 - Firefox Security Update - Red Hat Enterprise 6.0 (x86_64) (fixlet:75)
At 01:59:06 +0500 -
ActionLogMessage: (action:75) Action signature verified for Downloads
At 01:59:21 +0500 -
Report posted successfully
At 01:59:28 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 01:59:33 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 01:59:46 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 01:59:52 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 01:59:57 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
At 02:00:02 +0500 -
Warning: execute prefetch plug-in command taking more than 2 seconds to complete. It took 6 seconds.
ActionLogMessage: (action:75) Non-Distributed - DownloadsAvailable
ActionLogMessage: (action:75) Action signature verified for Execution
ActionLogMessage: (action:75) starting action
At 02:00:02 +0500 - actionsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/actionsite)
Command succeeded parameter “sitefolder” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” (action:75)
Command succeeded parameter “cwd” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” (action:75)
Command succeeded parameter “fixletid” = “2015169302” (action:75)
Command succeeded parameter “yumVersionOld” = “” (action:75)
Command succeeded parameter “EDR_RepodataManifest” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_RepodataManifest” (action:75)
Command succeeded parameter “EDR_YumConfig” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumConfig_2015169302” (action:75)
Command succeeded parameter “EDR_YumRepos” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumRepos_2015169302” (action:75)
Command succeeded parameter “EDR_YumFilelists” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumFilelists_2015169302” (action:75)
Command succeeded parameter “EDR_RepodataSpec” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_RepodataSpec_2015169302” (action:75)
Command succeeded parameter “EDR_PackageSpec” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageSpec_2015169302” (action:75)
Command succeeded parameter “EDR_PackageMapping” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageMapping_2015169302” (action:75)
Command succeeded parameter “EDR_DeployDataDir” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/…/…/EDRDeployData/” (action:75)
Command succeeded parameter “EDR_YumResolveOutput” = “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumResolveOutput_2015169302” (action:75)
Command succeeded parameter “t0” = “firefox-38.2.1-1.el6_7.x86_64” (action:75)
Command succeeded parameter “packages” = “firefox-38.2.1-1.el6_7.x86_64” (action:75)
Command succeeded parameter “EDR_PackageList” = “firefox-38.2.1-1.el6_7.x86_64” (action:75)
Command started - wait /bin/bash “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/InstallPackages.sh” -f “2015169302” -m “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageMapping_2015169302” -r “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumResolveOutput_2015169302” -g “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumConfig_2015169302” -e “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” -l “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/…/…/EDRDeployData/” firefox-38.2.1-1.el6_7.x86_64 (action:75)
Command succeeded (Exit Code=1) wait /bin/bash “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/InstallPackages.sh” -f “2015169302” -m “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageMapping_2015169302” -r “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumResolveOutput_2015169302” -g “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumConfig_2015169302” -e “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools” -l “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/…/…/EDRDeployData/” firefox-38.2.1-1.el6_7.x86_64 (action:75)
Command succeeded delete “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumConfig_2015169302” (action:75)
Command succeeded delete “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumRepos_2015169302” (action:75)
Command succeeded delete “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_RepodataSpec_2015169302” (action:75)
Command succeeded delete No ‘/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageSpec_2015169302’ exists to delete, no failure reported (action:75)
Command succeeded delete No ‘/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_PackageMapping_2015169302’ exists to delete, no failure reported (action:75)
Command succeeded delete “/var/opt/BESClient/__BESData/Patches for RHEL6 Native Tools/EDR_YumResolveOutput_2015169302” (action:75)
At 02:00:02 +0500 -
ActionLogMessage: (action:75) ending action
At 02:00:02 +0500 - mailboxsite (http://viftech-TEM.pk.viftech.int:52311/cgi-bin/bfgather.exe/mailboxsite10130387)
Not Relevant - RHSA-2015:1693 - Firefox Security Update - Red Hat Enterprise 6.0 (x86_64) (fixlet:75)
At 02:00:27 +0500 -
Report posted successfully
At 02:02:20 +0500 -
Report posted successfully
EDR result shows the following.
