RHEL 4 <not reported> in Console

Usage and Config Platform
1

(imported topic written by linuxishawt91)

I have a machine running the RHEL 4 BES Agent and in the console I can see the “Computer Name” but all the other retrieved properties are set to “”. I’m running 7.0.2.103 so efficient MIME isn’t the issue and I verified that the client can get UDP messages.

The log files give the following clue

" At 09:15:00 -0700 - actionsite (http://bigfix:52311/cgi-bin/bfgather.exe/actionsite)

FAILED to Synchronize - BigFix could not verify the authenticity of the site content."

I have reinstalled the client since I went from eval to production and the process I used is the following.

rpm -ef BESAgent-7.0.2.103-1

rm -rf /var/opt/BESClient

rpm -ivh BESAgent-7.0.2.103.i386_rhe4.rpm

wget http://bigfix:52311/masthead/masthead.afxm

mv masthead.afxm /var/opt/BESClient/actionsite.afxm

/etc/init.d/BESClient-7.0.2.103 start

Anything I’m missing?

KV

2

(imported comment written by sthull)

You need to remove the old masthead and place the new masthead in /etc/opt/BESClient, not /var/opt/BESClient.

See http://support.bigfix.com/install/besclients-nonwindows.html#rh32

Regards,

Steve

3

(imported comment written by linuxishawt91)

You’re the man. Worked like a charm.

KV