Retrieving all computers using Relevance query

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1

(imported topic written by jhkienle)

Hi,

Question on a problem I'm trying to resolve.  When using the API to list computers

https://:52311/api/computers
I am able to see all the computers. When I use a relevance query (
https://:52311/api/query?relevance=(ids of it, names of it) of bes computers)
it does not return all the computers. I am wondering how I could modify the relevance to retrieve all the systems?

Thanks in advance,

John

2

I checked it in my environment and i don’t have a difference in both ways. But maybe you have machines out there which didn’t finish the agent install or something. I would do a reverse query to find the computernames and check what’s going on with those computers.

Here is a query for you to use to do the reverse query: https://maximoserver:52311/api/query?relevance=(name of it) of bes computers whose (id of it equals computerid)

Fill in your own servername in the maximoserver part and your own computer id in the computerid part.

3

The session relevance (ids of it, names of it) of bes computers will only return endpoints that have both an ID and a Computer Name (due to the plural). I’m guessing that you may have some endpoints that do not have a computer name (common if the data associated with the given endpoint has been deleted from the database, but the endpoint has subsequently reported in - sending a refresh to these devices usually addresses that). An alternate session relevance you might consider is:

(id of it as string | “n/a”, name of it | “n/a”) of bes computers

This should return each endpoint, but will have a ‘n/a’ if the device does not have a computer ID, or a computer name.